Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment Methods
- Viewing Orders
- Shipping & Delivery
- In most cases, orders are shipped within 48 hours of receipt of payment. Tracking is automatically included in orders above 2kg. If you want to be sure your order is sent with tracking, please send an email before making the payment and the tracked shipping will be added to the invoice. A small handling fee of 0,75 is also included in the total shipping price.
- Privacy & Security
- Privacy: We will not rent or sell your name, address, email address or any other personal information to anyone under any circumstances.
Security: All orders placed through the Slovenly shopping cart can be made using secure server software. It encrypts all of your information, including your credit card number, name, address and phone number, so that it cannot be read by anyone else on the Internet.
Our complete Privacy & Cookie Policy - Returns & Replacements
- We only except returns if we sent the wrong item or if there is a manufactured defect in a new record. We will not accept a return if you don't like the music. If you've received the wrong item or discovered a defect, please contact us right away at this address: orders-world@slovenly.com.
- Ordering
- Using our secure shopping cart system is the fastest and easiest way to order. Simply click the "add" button next to an item, and it will be added to your cart. When you're ready to check out, just click "proceed to checkout," and you'll be prompted to enter your billing
- Payment Methods
- Payment options are as follows: Paypal, Visa, Mastercard, American Express, bank transfer, and many country-specific options that will present themselves at checkout.
- Viewing Orders
- You will receive a copy of your order by email. If you create one, you can also log in to your Slovenly account to view your order.